Terms & Conditions

Last updated: August 2026

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Onyx ("Onyx," "we," "us," or "our") governing your access to and use of the Onyx game server, website, and online store (collectively, the "Services").

1. Acceptance of Terms

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any policies referenced herein. If you do not agree to these Terms, you must immediately discontinue all use of the Services.

2. Nature of the Service

Onyx is an independent, fan-operated MMORPG server and is not affiliated with, endorsed by, or sponsored by Jagex Ltd. or any of its affiliates. The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

3. Digital Items and Bonds

All items available for purchase through the Onyx store are digital virtual items licensed for use exclusively within the Onyx game environment. By purchasing such items, you acknowledge and agree that:

  • Digital items hold no real-world monetary value;
  • Digital items may not be sold, traded, or exchanged for real currency or consideration outside the Services;
  • Digital items do not confer any unfair or unauthorized competitive advantage in violation of our game rules; and
  • Digital items are licensed, not sold, and remain subject to these Terms for as long as they exist within the Services.

4. Refund Policy

Owing to the intangible and non-returnable nature of digital goods, all purchases made through the Services are final. Once a digital item has been credited to an in-game account, it is non-refundable.

We do not issue refunds in connection with accidental purchases, account suspensions or bans, temporary service interruptions or downtime, or general dissatisfaction with the Services. This policy applies to the fullest extent permitted by applicable law.

5. Chargebacks and Payment Disputes

By making a purchase through the Services, you agree to first contact our support team to resolve any billing concern before initiating a chargeback, dispute, or payment reversal with your bank, card issuer, or payment provider. Initiating a chargeback without first attempting to resolve the matter with us is a violation of these Terms.

Because digital items are delivered instantly and are non-refundable under Section 4, any chargeback or payment reversal filed after delivery will be treated as fraudulent or unauthorized use of the Services, regardless of the reason stated to the payment provider. In such cases, we reserve the right to:

  • Immediately suspend or permanently terminate the associated account, without notice and without entitlement to any refund;
  • Revoke, remove, or reclaim any digital items, currency, or benefits obtained through the disputed transaction, as well as any items subsequently obtained using them;
  • Suspend or terminate any other accounts reasonably believed to be associated with the same User, IP address, payment method, or device;
  • Recover any costs, fees, or losses incurred as a result of the chargeback, including bank or processor chargeback fees, to the extent permitted by applicable law;
  • Report the activity to our payment processor(s) and, where applicable, to fraud-prevention or chargeback-monitoring services; and
  • Pursue any other remedy available to us under these Terms or applicable law.

You agree that submitting a chargeback for a delivered digital item does not entitle you to retain that item, and that we may present these Terms, delivery confirmation, and account activity logs as evidence in any payment dispute proceeding. Accounts affected by an unresolved chargeback may be permanently barred from future purchases or use of the Services at our sole discretion.

6. Account Responsibility

You are solely responsible for maintaining the confidentiality and security of your account credentials. Any purchases, transactions, or activity conducted through your account are deemed to have been authorized by you, and we bear no liability for unauthorized access resulting from your failure to safeguard your credentials.

7. Termination

We reserve the right, at our sole discretion and without prior notice, to suspend or terminate any account found to be in violation of our rules, these Terms, or engaged in abusive, fraudulent, or disruptive conduct. Termination does not entitle the User to any refund of prior purchases.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Onyx and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, goodwill, or virtual items, arising out of or in connection with your use of the Services.

9. Changes to These Terms

We may revise these Terms from time to time at our sole discretion. Material changes will be reflected by an updated "Last updated" date above. Your continued use of the Services following any such changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in accordance with the applicable jurisdiction's laws.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact

Questions regarding these Terms may be directed to our support team through the official Onyx Discord or website.

Onyx is an independent, fan-made project and is not affiliated with or endorsed by Jagex Ltd.